Manage your Account
- The password you are using is incorrect. To change your password, from the login screen, click on the "Forgot password" link. You then need to enter the email address you registered with. An email will then be sent to you containing an password link that will be valid for 2 days only. If the email address you enter is not recognized then you probably entered your email address wrong when registering and you will need to re-register.
Please note that even though we send the email immediately, you may not receive it instantly due to a delay between our mail server and your mail server.
If you receive a message when registering stating that the email address is already registered, then the email address already exists on our database. You may have forgotten that you have registered previously and if this is the case and you can remember your password, then you can enter your details on the 'login' screen. If you cannot remember your password then click on the 'Forgot Password' link from the 'login' screen. You will then be emailed a reset password link which will be valid for 2 days.
Need to confirm your memory specs or buy in bulk?
For questions, reach out to our skilled Memory Specialists through any listed method for immediate and effective solutions.