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    Company Profile

    Offtek - Home of Premier Memory Since 1996

    Established in January 1996 by Brian Harmer, Offtek has grown to become a leading provider of memory upgrades worldwide. Our mission has always been to make it as easy as possible for consumers to find the right memory upgrades for their machines, without the need for technical jargon or confusion. From the outset, we believed in keeping things simple, ensuring that our customers could quickly and easily enhance the performance of their PCs with cost-effective solutions. Today, Offtek is recognised as the number one memory specialist across Europe and globally, trusted by companies and end-users alike.

    Our Value

    Simplicity

    Making memory upgrades easy and hassle-free

    Reliability

    Offering 100% compatibility-guaranteed products

    Customer Focus

    Providing lifetime warranties, free technical support, and a 60-day money-back guarantee

    Sustainability

    Committed to free recycling and responsible practices

    Our History

    Founding of Offtek

    Offtek was established by Brian Harmer with the vision of simplifying the process of finding the correct memory upgrades for consumers.

    Launch of First Website

    Offtek became a trendsetter in the industry by launching its first website, making it easier for customers to find and purchase memory upgrades online.

    Sarah O'Donnell Joins Offtek

    Sarah O'Donnell joined the company after her work experience and quickly became an integral part of the team. She played key roles in developing warehouse and supply chain management systems, contributing significantly to the company's growth.

    Expansion to International Markets Begins

    Offtek launched its first international website offtek.fr, marking the start of its expansion into global markets.

    Relocation to Tanworth-in-Arden

    The company moved from Solihull to its current location in Tanworth-in-Arden, providing more space and facilities to support its growing operations.

    Launch of offtek.es

    Continuing its international expansion, Offtek launched its Spanish website offtek.es, further extending its reach across Europe.

    First Offtek Puppy - Bess

    The company welcomed its first office dog, Bess, a beautiful chocolate Labrador with a cheeky side, becoming the original four-legged member of the Offtek family.

    Launch of offtek.de

    Offtek expanded into the German market with the launch of offtek.de, catering to the needs of customers in Germany.

    Launch of offtek.it

    The Italian market was the next to benefit from Offtek's expertise, with the launch of offtek.it, completing its initial phase of European expansion.

    Ruby and Willow Arrive

    The Offtek family grew with the arrival of Ruby (Sarah's dog) and Willow (Brian's dog). Their playful antics brought joy and a bit of puppy chaos to the office, solidifying their place as beloved members of the team.

    Move to Purpose-Built Offices

    As the company continued to grow, Offtek moved to its current purpose-built offices, enhancing its operational capabilities and allowing for further expansion.

    Sarah O'Donnell Becomes Director

    After years of dedicated service and contributions to the company's success, Sarah was appointed as a director of Offtek, further solidifying her role as a driving force behind the business.

    Exhibition at P4H England

    Offtek had a stand at the P4H England exhibition, engaging with NHS professionals to discuss all things memory-related, showcasing their expertise and solutions within the healthcare sector.

    Navigating Brexit with Confidence

    Offtek successfully navigated the complexities of Brexit, ensuring that our European customers were not affected by additional duties or taxes on shipments. By implementing strategic logistical adjustments, we maintained seamless service across Europe, reinforcing our commitment to customer satisfaction during challenging times.

    Supporting Customers and Staff Through the Covid-19 Pandemic

    Throughout the Covid-19 pandemic, Offtek remained dedicated to supporting both our customers and staff. We adapted our operations to ensure the safety of our team while continuing to deliver the high level of service our customers expect. Our focus on resilience and adaptability allowed us to meet the needs of our clients during a period of unprecedented global uncertainty.

    Watch This Space for Big Things to Come

    As we approach 2025, exciting developments are on the horizon for Offtek. With innovative projects in the pipeline and new opportunities emerging, we are preparing to take significant strides forward. Stay tuned for what's next as Offtek continues to push the boundaries of what's possible in the memory solutions industry.

    Founding of Offtek

    Offtek was established by Brian Harmer with the vision of simplifying the process of finding the correct memory upgrades for consumers.

    Launch of First Website

    Offtek became a trendsetter in the industry by launching its first website, making it easier for customers to find and purchase memory upgrades online.

    Sarah O'Donnell Joins Offtek

    Sarah O'Donnell joined the company after her work experience and quickly became an integral part of the team. She played key roles in developing warehouse and supply chain management systems, contributing significantly to the company's growth.

    Expansion to International Markets Begins

    Offtek launched its first international website offtek.fr, marking the start of its expansion into global markets.

    Relocation to Tanworth-in-Arden

    The company moved from Solihull to its current location in Tanworth-in-Arden, providing more space and facilities to support its growing operations.

    Launch of offtek.es

    Continuing its international expansion, Offtek launched its Spanish website offtek.es, further extending its reach across Europe.

    First Offtek Puppy - Bess

    The company welcomed its first office dog, Bess, a beautiful chocolate Labrador with a cheeky side, becoming the original four-legged member of the Offtek family.

    Launch of offtek.de

    Offtek expanded into the German market with the launch of offtek.de, catering to the needs of customers in Germany.

    Launch of offtek.it

    The Italian market was the next to benefit from Offtek's expertise, with the launch of offtek.it, completing its initial phase of European expansion.

    Ruby and Willow Arrive

    The Offtek family grew with the arrival of Ruby (Sarah's dog) and Willow (Brian's dog). Their playful antics brought joy and a bit of puppy chaos to the office, solidifying their place as beloved members of the team.

    Move to Purpose-Built Offices

    As the company continued to grow, Offtek moved to its current purpose-built offices, enhancing its operational capabilities and allowing for further expansion.

    Sarah O'Donnell Becomes Director

    After years of dedicated service and contributions to the company's success, Sarah was appointed as a director of Offtek, further solidifying her role as a driving force behind the business.

    Exhibition at P4H England

    Offtek had a stand at the P4H England exhibition, engaging with NHS professionals to discuss all things memory-related, showcasing their expertise and solutions within the healthcare sector.

    Navigating Brexit with Confidence

    Offtek successfully navigated the complexities of Brexit, ensuring that our European customers were not affected by additional duties or taxes on shipments. By implementing strategic logistical adjustments, we maintained seamless service across Europe, reinforcing our commitment to customer satisfaction during challenging times.

    Supporting Customers and Staff Through the Covid-19 Pandemic

    Throughout the Covid-19 pandemic, Offtek remained dedicated to supporting both our customers and staff. We adapted our operations to ensure the safety of our team while continuing to deliver the high level of service our customers expect. Our focus on resilience and adaptability allowed us to meet the needs of our clients during a period of unprecedented global uncertainty.

    Watch This Space for Big Things to Come

    As we approach 2025, exciting developments are on the horizon for Offtek. With innovative projects in the pipeline and new opportunities emerging, we are preparing to take significant strides forward. Stay tuned for what's next as Offtek continues to push the boundaries of what's possible in the memory solutions industry.

    What We Offer

    At Offtek, we specialise in everything memory-related, ensuring that our customers receive the best possible products and services:

    Worldwide Delivery: We ship our products across the globe, ensuring that no matter where you are, you can access our premium memory solutions.

    100% Compatibility Guaranteed: Every product we offer is guaranteed to be compatible with your system, giving you peace of mind with every purchase.

    Lifetime Warranty: We stand behind our DRAM products with a lifetime warranty, ensuring long-term reliability.

    Free Technical Support: Our knowledgeable support team is available to assist with any questions or concerns.

    Free Recycling: We are committed to sustainability and offer free recycling services for old memory modules.

    Extensive Stock: We maintain a large stock of memory modules, ranging from legacy RAM to the latest technology, ensuring that we can meet the needs of all our customers.

    Charity and Local Support

    At Offtek, we believe in giving back to the community and supporting causes that make a difference. Over the years, we have been proud to contribute to a variety of charitable organisations and local teams, reflecting our commitment to social responsibility and community engagement.

    Shine Charity: Offtek has been a steadfast supporter of Shine Charity, an organisation dedicated to helping individuals and families affected by spina bifida and hydrocephalus. Through our contributions, we have helped Shine provide essential services, raise awareness, and improve the lives of those living with these conditions. Learn more about Shine Charity.

    Cancer Research UK: Understanding the profound impact of cancer on families and communities, Offtek has also supported Cancer Research UK, the world's largest independent cancer research organisation. Our donations have helped fund cutting-edge research aimed at preventing, diagnosing, and treating cancer, contributing to the global fight against this devastating disease. Learn more about Cancer Research UK.

    By supporting these and other causes, Offtek not only strengthens its ties to the community but also contributes to making a positive impact on the lives of many. We are proud of our ongoing efforts to give back and are committed to continuing our support for charitable initiatives that align with our values.

    Sustainability Efforts

    At Offtek, sustainability is deeply woven into the fabric of our business. We understand the critical importance of protecting the environment for future generations, and we have committed ourselves to practices that not only reduce our environmental impact but also encourage our customers to do the same. Here's how we're making a difference:

    Eco-Friendly Practices

    We continuously strive to minimise our carbon footprint by adopting eco-friendly practices throughout our operations. This includes optimising our supply chain to reduce waste, implementing energy-efficient technologies in our offices and warehouses, and sourcing products from environmentally responsible manufacturers.

    Free Recycling Programme

    As part of our commitment to reducing electronic waste, Offtek offers a free recycling programme for customers. We ensure that old memory modules, SSDs, and other electronic components are disposed of responsibly, preventing harmful materials from ending up in landfills. This initiative not only aids in waste reduction but also promotes responsible consumption and disposal practices among our customers.

    Sustainable Packaging

    Offtek has transitioned to using sustainable packaging materials wherever possible. We carefully design our packaging to be both minimal and protective, utilising recyclable and biodegradable materials to reduce our environmental impact without compromising product safety.

    Longevity Through Upgrades

    One of the most significant contributions to sustainability that we encourage is the upgrading of existing technology. By upgrading your RAM or SSD, you are not just enhancing your system's performance—you are also ensuring the longevity of a device that might otherwise have been discarded and sent to landfill. Upgrading components allows for the extended use of computers and devices, reducing the demand for new manufacturing and lowering the overall electronic waste footprint.

    Partnerships for Sustainability

    We collaborate with suppliers and organisations that share our commitment to sustainability. By partnering with like-minded companies, we ensure that our products are produced and delivered in a manner that respects the environment and promotes sustainable practices.

    Ongoing Commitment

    Our journey towards sustainability is ongoing. We are constantly exploring new ways to enhance our environmental efforts, whether through adopting new technologies, improving our operational practices, or launching community initiatives. Offtek is dedicated to making meaningful contributions to environmental conservation, and we encourage our customers to join us in these efforts.

    By choosing to upgrade rather than replace, you are not only improving your device's performance but also making a conscious choice to reduce environmental impact. At Offtek, we believe that small, sustainable choices add up to significant positive change, and together, we can contribute to a healthier planet for future generations.

    Meet The Management Team

    B

    Brian Harmer

    Director

    Brian is the visionary founder and director of Offtek. With over four decades of experience in the technology industry, Brian has been the driving force behind Offtek's growth from a small start-up to a leading global provider of memory upgrades. His passion for simplifying technology for consumers and his keen understanding of market trends have been instrumental in shaping the company's direction. Brian's unwavering commitment to customer satisfaction and innovation continues to inspire the entire team, ensuring that Offtek remains at the forefront of the industry.

    S

    Sarah O'Donnell

    Director

    Sarah joined Offtek in 2000 and quickly became an integral part of the company. Starting as a work experience student, she demonstrated exceptional talent and dedication, rapidly progressing through various roles within the organisation. Sarah played a crucial role in developing Offtek's warehouse and supply chain management systems, contributing significantly to the company's operational efficiency. In 2016, she was appointed as a director, and today, she is recognised as one of the most experienced and respected members of the team. Sarah's leadership and deep understanding of the business continue to drive Offtek's success.

    M

    Michele Harmer

    Director & Head of Marketing and PR

    Michele leads the Marketing and PR efforts at Offtek, playing a crucial role in shaping the company's brand presence and communication strategies. With a keen eye for detail and a deep understanding of the market, Michele has successfully driven campaigns that resonate with both new and existing customers. Her work ensures that Offtek's message of quality and reliability reaches a global audience, enhancing the company's reputation and supporting its growth. Michele's expertise in marketing and public relations is a key component in maintaining Offtek's standing as a leader in the memory solutions industry.

    P

    Paul Atkinson

    Head of Sales

    Paul is the Head of Sales at Offtek, bringing with him a wealth of experience in sales and business development. With a strong background in the technology sector and over 18 years dedicated to memory solutions, Paul has been instrumental in expanding Offtek's market presence both in Europe and globally. His strategic approach to sales, combined with a deep commitment to understanding customer needs, has helped the company forge strong relationships with key clients and partners. Paul's leadership within the sales team ensures that Offtek continues to grow its customer base while maintaining the high standards of service and support that the company is known for.

    H

    Hayden Gollop

    Customer Support Manager

    Hayden is the Customer Support Manager at Offtek, overseeing the team responsible for providing top-tier technical support and customer service. With a strong background in customer relations and a passion for technology, Hayden ensures that every customer receives prompt, knowledgeable, and friendly assistance. His focus on maintaining high levels of customer satisfaction has been key to building trust and loyalty among Offtek's customers. Under Hayden's leadership, the customer support team continues to uphold the company's reputation for excellence, ensuring that customers always have the support they need when upgrading their technology.

    A

    Adam Jones

    Dispatch Team Manager

    Adam leads our dispatch team with dedication and precision, ensuring that every order is processed and shipped efficiently. With a keen eye for detail and a passion for logistics, Adam oversees the smooth operation of our fulfillment process, making sure our products reach customers on time. His commitment to streamlining operations and his ability to manage a fast-paced environment make him an invaluable part of the team.

    Ruby and Willow

    The Offtek Dogs

    Ruby and Willow are the heartwarming canine members of the Offtek team. Ruby, with her boundless energy and love for people, brings a burst of joy to the office every day. Willow, the calm and gentle soul, offers a comforting presence, making her the perfect companion during busy workdays. Together, they create a welcoming and cheerful atmosphere at Offtek, reminding everyone that a little joy and companionship make work more enjoyable.

    Career Opportunities

    At Offtek, we're always on the lookout for talented and driven individuals who share our passion for technology and customer service. We believe that our team is the backbone of our success, and we are constantly seeking new members who can contribute their skills and enthusiasm to help carry Offtek into the future.

    Whether you're a seasoned professional or just starting your career, if you think you have what it takes to be a part of our dynamic team, we would love to hear from you. We encourage potential candidates to send us their CV along with a cover letter outlining how they can contribute to our ongoing success. We're interested in individuals who are innovative, proactive, and ready to take on the challenges of a rapidly evolving industry.

    To apply, please send your CV and cover letter to:  careers@offtek.co.uk

    Join us in our mission to provide world-class memory solutions and be a part of a company that values growth, teamwork, and excellence.

    Press and Media

    Offtek is committed to maintaining open and transparent communication with the media. We understand the importance of keeping the public informed about our latest developments, products, and initiatives. Whether you're looking for expert commentary on technology trends, information on our latest product launches, or insights into our business operations, we are here to assist.

    Media Contact:

    For all press and media enquiries, please reach out to our Head of Marketing and PR, Michele Harmer. She can provide detailed information, coordinate interviews, and supply press materials that showcase Offtek's leadership in the memory solutions industry. With extensive knowledge of the company and industry, Michele ensures accurate and timely responses to all media-related queries.

    Contact Michele Harmer at:  media@offtek.co.uk

    We look forward to working with the media to share Offtek's story and innovations with a broader audience.

    The Future of Offtek

    As we look to the future, Offtek is committed to continuing its legacy of innovation, quality, and customer-centric service. Our focus remains on staying at the cutting edge of technology, adapting to the ever-evolving needs of our customers, and expanding our global reach. We are excited about the possibilities that lie ahead as we explore new markets, develop innovative products, and enhance our sustainability efforts.

    With a dedicated team and a clear vision, Offtek is poised to lead the memory solutions industry into the next era. We will continue to invest in our people, our technology, and our relationships with customers and partners around the world. Our goal is to not only meet the challenges of tomorrow but to set new standards for excellence in everything we do.

    The future of Offtek is bright, and we invite you to join us on this journey as we continue to grow, innovate, and make a positive impact in the technology sector. Together, we will ensure that Offtek remains the trusted name in memory solutions for years to come.

    Why Choose Offtek

    WorldWide Delivery

    Trustpilot Reviews

    Lifetime warranty

    100% Compatibility Guarantee